IN PERSON AT THE BOX OFFICE
Following the latest government advice about coronavirus (COVID-19), the Apollo Victoria Theatre is closed to the public.
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0844 871 3001
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Click here for further information and upcoming dates.
Tickets left at the Box Office for collection can be picked up on the day of the performance you are attending. You will need to present the credit or debit card used for the purchase and sign for the tickets. Tickets will only be issued to the cardholder. Please bring your booking reference number with you.
It is advisable to collect your tickets no later than one hour prior to the start of the performance you are attending in order to avoid long queues at the Box Office. Security checks are also in operation at this theatre.
Please arrive promptly as latecomers cannot be admitted until a designated point in the performance, which is approximately 25 minutes after curtain-up.
Click Here for all further information about your visit to the Apollo Victoria Theatre.
Please note that loud noises, flashing lights, smoke effects and strobe lighting feature in the production.
Due to the elaborate nature of the set design and the venue architecture, you may experience some brief sightline restrictions during the performance at the ends of rows A-P in the Stalls. These seats are priced accordingly.
It may be possible to exchange your ticket up to 48 hours prior to the performance.
For bookings made via ATG/Apollo Victoria, please contact 03330 096 690
For bookings made via Wicked Direct/Ingresso please contact [email protected] or call +44 (0)2890 313 022 (Mon-Fri, 9am-5pm UK time)
If you have not purchased via one of the above channels, please contact your original point of sale.
Please do not book new tickets to your alternative date prior to contacting us as we may not be able to refund the original booking.
Please note all exchanges may be subject to a small administration fee of up to £3.
In the event of any performance being cancelled, a full refund will be issued via your original point of sale.